marcia802 Posted January 27, 2019 Share Posted January 27, 2019 Hi All I am a little worried about the upper staircase pieces; I think these were a mistake, all of the pieces on this sheet seemed a little off, but the cuts on these – especially the spaces for the banisters -- are off center and not cut through. Not sure if I should try to create replacements or ask Greenleaf to send a replacement of that pattern sheet…. What do you think? Quote Link to comment Share on other sites More sharing options...
shannonc60 Posted January 27, 2019 Share Posted January 27, 2019 They are quite off. I’d ask for a replacement sheet. Quote Link to comment Share on other sites More sharing options...
havanaholly Posted January 27, 2019 Share Posted January 27, 2019 I once had a Buttercup kit that was misstamped in the die-cutting process; I left it alone and filled. In your case, definitely request replacements. Quote Link to comment Share on other sites More sharing options...
marcia802 Posted January 28, 2019 Author Share Posted January 28, 2019 I had an email exchange with Greenleaf yesterday and this morning, and they are sending out a replacement. Very responsive, great customer service! Quote Link to comment Share on other sites More sharing options...
shannonc60 Posted January 28, 2019 Share Posted January 28, 2019 Great to hear Marcia! Quote Link to comment Share on other sites More sharing options...
havanaholly Posted January 28, 2019 Share Posted January 28, 2019 4 hours ago, marcia802 said: I had an email exchange with Greenleaf yesterday and this morning, and they are sending out a replacement. Very responsive, great customer service! They're the best! Quote Link to comment Share on other sites More sharing options...
marcia802 Posted January 29, 2019 Author Share Posted January 29, 2019 They are my neighbors too, in upstate New York! Quote Link to comment Share on other sites More sharing options...
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